Motors

The two hub motors: stuttering, grinding, one motor dead, overheating. Pick what’s happening with your Joyor S10-S-Z.

Motor stutters, shakes or won’t startJuddering from a standstill usually means the controller cannot read the motor’s sensors (E-01 or E-11).E-01 · E-11
Medium20–45 minutes
Grinding, clicking or rough wheelA grinding wheel is usually something caught in it, a rubbing brake, or a worn bearing.E-08 · E-18
Medium15 min to check
Only one motor worksIn dual-motor mode both wheels should pull. If one does nothing, check the mode first, then the cables.E-03 · E-13
Medium15–30 minutes
Motor gets very hot or power drops (E-09)The scooter protects itself by cutting power when something is too hot.E-09
EasyA cool-down
Not listed? Not sure?Find your problem in a couple of questions.
Error codesLook up what the display is telling you.